“The sales team now has a business intelligence tool that allows them to access prospects data in their territories -- all in one place.”

Olivier Severyns, CEO
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Case study

From five tools to one query: an AI sales agent in five weeks

Combo — French HR SaaS for restaurants and hospitality (~130 employees, 10,000+ customers)

The problem

Five tools per prospect. Every time.

Combo's sales team juggled five tools for every prospect: Google Maps, Instagram, business registries, Salesforce, Looker. Each lead meant starting from scratch. Want to find "restaurants in Lyon with strong Instagram and multiple locations"? That required opening five tabs and cross-referencing manually.

  • Five tools per prospect. Every time.
  • Basic questions like 'how many restaurants does this owner have?' required digging through disconnected sources.
  • No territory coordination. Reps duplicated work and stepped on each other's prospects.

The solution

A focused implementation with clear guardrails

Built a French-language chat that returns structured restaurant cards: location, metrics, establishment count, social signals, Google Maps links. No free-form AI rambling.

Search works the way reps think: by brand name and territory, not legal entity IDs. The underlying data still links to registries for deduplication.

“There's no silver bullet to reconcile data from various sources. Combining determinist queries and AI accross multiple sources allows for higher matching and output the sales team can act on.”

Olivier Severyns headshot
Olivier Severyns
CEO

Iterated on prompts until tool selection hit 92% (up from 65%) and multi-step workflows reached 85% (up from 40%). Added territory filters so reps stay in their lane.

Why it worked

  • Structured cards, not free-form text. Reps can verify data at a glance.
  • Search matched existing habits: brand name, territory, owner groupings.
  • Three-person pilot before wider rollout.
  • Five weeks because scope stayed tight: find and qualify prospects, nothing else.

The results

Measurable outcomes (without hype)

  • Reps now query in plain French: 'restaurants in Lyon with 10k+ Instagram followers.' Structured results, not paragraphs.
  • Tool selection: 65% to 92%. Multi-step workflows: 40% to 85%.
  • Territory filtering eliminated duplicate prospecting.
  • Shipped to three-person pilot in five weeks.